Shipping Details

At WiseWare Shop, we primarily offer software products through digital delivery. However, in cases where physical items or licenses are involved, this shipping policy applies.

1. Digital Delivery

1.1 How Does Digital Delivery Work?

  • Once your payment is confirmed, your software license key and download instructions will be sent to the email address provided at checkout.
  • Delivery is typically instant but may take up to 24 hours in rare cases due to verification processes.

1.2 Troubleshooting Digital Delivery Issues

  • If you do not receive your email with the software download link or license key, please check your spam/junk folder.
  • Contact our support team at info.wiseware@yahoo.com or [Insert Phone Number] for assistance.

2. Physical Delivery (If Applicable)

2.1 Delivery Regions

  • WiseWare Shop ships physical software media (e.g., CDs, USB drives, or manuals) to selected locations. Please check our website for the list of eligible delivery regions.

2.2 Shipping Costs

  • Shipping fees vary based on your location and the shipping method chosen during checkout. The final shipping cost will be displayed before payment confirmation.

2.3 Delivery Time

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days
  • Delivery times may vary depending on your location and carrier availability.

2.4 Tracking Your Shipment

  • Once your order has been shipped, you will receive a tracking number via email to monitor its progress.

3. International Shipping

  • WiseWare Shop ships internationally for select physical products. Please note that customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

4. Return-to-Sender or Delivery Failure

  • If your shipment is returned due to incorrect address details or refusal to accept delivery, additional charges may apply for re-delivery.

5. Contact Us for Shipping Inquiries

For questions or concerns about shipping, contact us:

  • Phone: 03098181682
  • Email: info.wiseware@yahoo.com

WiseWare Shop is dedicated to ensuring timely and secure delivery of your products, whether digital or physical. Let us know how we can assist you!